These are the EIIGOO.COM’s Terms & Conditions and the purpose of this document is to inform you of EIIGOO.COM’s Terms & Conditions.

When you visit our website or submit information to us, or sign up as a customer on our website to purchase, view or otherwise surf any of the products or services offered by us (the “Products and Services”), it is deemed that you agreed and consented to EIIGOO.COM (including its related corporations and business units) (collectively, the "Companies"), as well as their respective representatives and/or agents in the manner set forth in these Terms & Conditions.

EIIGOO.COM may update these Terms & Conditions to ensure that these are consistent with industry trends and/or any changes in legal or regulatory requirements. Subject to your rights at law, you agree to be bound by the prevailing terms of these Terms & Conditions as updated from time to time on our website www.EIIGOO.COM.

These Terms and Conditions does not supersede nor replace any other consent you may have previously provided to EIIGOO.COM.

If you have any questions, comments, or concerns regarding these terms and conditions, please contact us at customerservice@eiigoo.com.

Terms and Conditions Overview

  1. All prices displayed for the goods and products on EIIGOO.com represent the final retail price. No discounts will be given unless otherwise stated or during promotional periods.
  2. All prices listed do not include any special shipping/freight, taxes, insurance of goods and any other charges of which some charges that might be imposed by the customs of your home country. We reserve the right to impose an additional fee of charges depending on the situation and/ or of the quantity purchased.
  3. We will confirm your order via email within (1) business day after receiving your order. Please drop us an email customerservice@eiigoo.com at if you did not received an email from us.
  4. Cancellation of orders will not be entertained once the order has been confirmed and processed.
  5. Full amount paid (excluding the conversion fees) will be refunded if the order is cancelled due to the unavailability of goods or our inability to deliver the goods due to some unforeseen circumstances.
  6. All goods and products are as shown and portray on the website and we assure you that the quality and condition of the product are properly examined before they leave our merchant’s store for delivery.
  7. All size chart and measurement are listed on the website. Do note that the size chart and measurements are used only as a guideline and actual sizes may vary between 2-5cm for each category of measurement.
  8. The actual colours of the items displayed on website may vary from what you see on the actual item due to the variation of the computer monitors resolution. We will try our best to describe the product as detailed as possible.
  9. We will not be held responsible for any damages or loss to the products during the course of delivery. We will not provide any form of refund/ exchange after 3 days from date of successful delivery by Post or the respective courier service unless either of the following situation occurs:
    • Situation 1:
      Goods delivered is totally not the intended items purchased.
    • Situation 2:
      Goods delivered are of totally not as per selected size/ color by customer as per stated in the website, provided that the delivered size/color totally deviated from the above point no. 7 and 8.

    However customer are required to write in to us at customerservice@eiigoo.com within 7 days on receiving the goods from the POST or the respective courier service, otherwise we shall deem that all is in order and we will not entertain any refund request. Please refer to our Return & Exchange & Refund Policy for further information and instructions.

  10. We reserves the right to terminate your service & access to our EIIGOO.com if you are found to be in violation of the following:
    1. Infringes or violates the intellectual property rights or any other rights of anyone else (including EIIGOO.COM);
    2. Violates any law or regulation, including any applicable export control laws;
    3. Is harmful, fraudulent, deceptive, threatening, harassing, defamatory, obscene, or otherwise objectionable;
    4. Jeopardizes the security of your EIIGOO.COM account or anyone else’s (such as allowing someone else to log in to the Services as you);
    5. Attempts, in any manner, to obtain the password, account, or other security information from any other user;
    6. Violates the security of any computer network, or cracks any passwords or security encryption codes;
    7. Runs Maillist, Listserv, any form of auto-responder or “spam” on the Services, or any processes that run or are activated while you are not logged into the Services, or that otherwise interfere with the proper working of the Services (including by placing an unreasonable load on the Services’ infrastructure);
    8. “Crawls,” “scrapes,” or “spiders” any page, data, or portion of or relating to the Services or Content (through use of manual or automated means);
    9. Copies or stores any significant portion of our Content;
    10. Decompiles, reverse engineers, or otherwise attempts to obtain the source code or underlying ideas or information of or relating to the Services;
    11. Upload, transmit, distribute, store, create, or otherwise sell or offer for sale any Prohibited Items.
  11. EIIGOO.COM is not responsible for your actions on using our EIIGOO.COM or of your actions of usage on other websites or services that might be the form re-directed links/ popups appearing on our website via external influences or sources. We cannot control those re-directed links or pop-ups that might be of malicious intentions from hackers etc, therefore please exercise your own caution and sense.
  12. If you wishes to terminate your account with us, do drop us an email and we will proceed accordingly as per your instructions. Do note that we may take up to 7 days for the termination of your account.
  13. It is deemed that you indemnify EIIGOO.COM and its affiliates, officers, agents, employees, and partners harmless from and against any and all claims, liabilities, damages (actual and consequential), losses and expenses (including attorneys’ fees) arising from or in any way related to any third party claims relating to (a) your use of the Services (including any actions taken by a third party using your account), and (b) your violation of these Terms. In the event of such a claim, suit, or action (“Claim”), we will attempt to provide notice of the Claim to the contact information we have for your account (provided that failure to deliver such notice shall not eliminate or reduce your indemnification obligations here under).
  14. We reserves the right to add, amend or delete the Terms and Conditions at any time without prior notice. You are advised to review them every time you visit EIIGOO.COM.