The list below is our full range of guarantees provided by Eiigoo sellers, and how they will protect you:
On-time DeliveryOn-time Delivery
All sellers on Eiigoo.com are required to guarantee that their products are delivered on time, this is also known as On-time Delivery. On each product page you can find within how many days a seller ships out a product and within how many days this product should be delivered. On-time Delivery starts the moment the sellers have shipped out the product. If you have purchased anything on Eiigoo.com, but didn't receive it within the seller’s guaranteed delivery time, you can get a full refund.
Returns & Refund Guarantee
Returns & Refund is a guarantee provided by sellers for every product they sell on Eiigoo.com. When you receive a product that was bought and paid from our site, and you find it is not as described or is of low quality, you can contact the seller to resolve these problems (according to the seller's set of returns guarantees).You will then be able to request a full refund and return the item, or keep the item and agree a partial refund with seller.
Guaranteed Genuine is an additional guarantee that sellers may offer for some of their products sold on Eiigoo.com. If the item you purchased under this guarantee is confirmed to be counterfeit, you will get a full refund (shipping costs included) from the seller.